Privacy Policy
This Privacy Policy explains how TELLUS LOGISTICA LTDA ("TELLUS LOGISTICA", "we") collects, uses and protects personal information when you visit telluslogisticaflow.com, request a quote or buy our road freight, pickup and delivery, warehousing, distribution or custom logistics services. Effective date: 2026-10-23.
Who we are
TELLUS LOGISTICA LTDA, registration 17.488.034/0001-70, Rua Abaetetuba, 357, GALPAO2 - Jardim California, Barueri - SP, 06409-100. Contact: [email protected] · +551143755246.
We provide logistics services to businesses. We are responsible for the personal information described in this policy.
Information we collect
Information you give us when you request a quote, place an order or contact us. This includes your name, e-mail, phone, and your shipping and billing address. It may also include details needed to run a shipment, such as pickup and delivery addresses and the contact person at each location.
Information collected automatically, such as your device, browser, pages visited, and cookies and similar technologies.
Information from payment processors, such as confirmation that a payment went through. We do not store full card numbers.
How we use it
We use your information to:
• prepare quotes, process orders and carry out the services you hire;
• schedule pickups and deliveries, and keep you updated on each shipment;
• answer your requests and send transactional messages;
• improve the website and prevent fraud;
• with your consent where required, send marketing and measure advertising.
Cookies and Google services
We use Google Analytics cookies to understand how visitors use telluslogisticaflow.com, such as which pages are viewed and for how long.
We use Google Ads conversion and remarketing cookies. These measure our ads and may show our ads to people who have visited our website.
You can block or delete cookies in your browser settings. You can opt out of personalized Google ads at Google's Ads Settings, and out of Google Analytics with Google's opt-out browser add-on.
Meta, TikTok and native advertising technologies
We use the Meta Pixel and the Meta Conversions API. They send website events, such as page views or quote requests, to Meta to measure and improve our ads on Facebook and Instagram.
We use the TikTok Pixel for the same purposes on TikTok.
Native ad networks such as Taboola, Outbrain and NewsBreak may set cookies or use similar tools when you reach our site through their ads. They use them to measure clicks and conversions.
We do not send health information, or any information about a personal condition, to Meta, TikTok, Google or any other advertising platform.
You can opt out of interest-based ads in each platform's ad settings and through your browser.
Sharing
We share information only in these cases:
• with providers that help us operate, such as hosting, payments, shipping, e-mail and analytics;
• when required by law;
• in a business transfer.
We do not sell your personal information.
Your rights
Depending on where you live, including California and other U.S. states, you may have the right to:
• access your personal information;
• correct it;
• delete it;
• receive a portable copy of it;
• opt out of targeted advertising.
Write to [email protected] to make a request. We will not discriminate against you for exercising your rights.
Retention and security
We keep information only as long as needed for the purposes above or as required by law.
We protect it with reasonable technical and organizational measures.
Children
Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy. The effective date above shows the latest version.
Questions: [email protected] · +551143755246 · Rua Abaetetuba, 357, GALPAO2 - Jardim California, Barueri - SP, 06409-100.